Kalpak Solutions
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Did you know that approximately 78% of customers buy from the company that responds to their inquiry first? In todays fast-paced business environment, timely and effective handling of enquiries can make or break a companys success.
From the moment a potential customer reaches out with an enquiry, the clock starts ticking! Prompt and effective response can make all the difference between gaining a new customer and losing a valuable opportunity.
A single question or expression of interest, can lead to many opportunities. Its the first step in building a good relationship with a potential customer. An enquiry can stem from various sources like cold calling or an initial meeting. It opens the door to present a proposal, followed by diligent follow-up. Eventually, it culminates in closing or winning the enquiry. Around 74% of companies say, converting leads into customers is their top priority. Ignoring the value of an inquiry is like missing out on a treasure of opportunities that could help your business grow.
Every unanswered enquiry represents a missed opportunity and a potential loss of revenue. Studies show that 25-30% of sales are lost due to inadequate response to initial inquiries, highlighting the critical importance of timely and effective communication. Whether its a phone call, email, or personalized message, prompt follow-up not only demonstrates professionalism but also keeps your brand top-of-mind for potential customers. But this is nearly impossible without a strong system in place. A system to create a consistent approach to every inquiry and never miss an opportunity to make a good first impression.
Studies reveal that 80% of sales require five follow-up calls after the initial contact, yet a surprising 44% of sales reps give up after just one follow-up attempt. Consistent and strategic follow-up demonstrates commitment and reliability .
Let me share my own experience. During my early days in the business, I vividly remember a missed opportunity that taught me the importance of prompt enquiry management. A prospective client had reached out to us with a requirement, but in our busy schedule, we unintentionally missed their inquiry. By the time we realized our oversight, they had already chosen a competitor. It was a valuable lesson that emphasized the need for a robust enquiry management system.
Determined not to let valuable leads slip away again, we embarked on a journey to develop a solution that would streamline everyones enquiry management processes.
Thats when we built WinBiz – an innovative Enquiry Management System designed to revolutionize the way businesses handle enquiries. WinBiz makes sure that every new inquiry is handled with the care it deserves. Enquires are logged, tracked, and managed systematically so that sales teams can take action. With its intuitive interface and powerful features, WinBiz empowers sales teams to respond promptly, track interactions effectively, and close deals with precision.
In todays competitive landscape, success depends on the ability to capitalize on every opportunity. By prioritizing timely enquiry management and leveraging the power of WinBiz, businesses can supercharge their sales efforts and drive sustainable growth.
For more details reach out to us on mobile at 9373028030 or email us at founders@beontrack.in, also visit our website at https://beontrack.in
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