Customer Relationship Management helps businesses keep track of their customers and come up with more efficient ways to market them. Customized CRM software can track the enquiries, maintain/update status, maintain to do list, send auto SMS/Email reminders, generate statistics, generate Enquiry conversion ratio details, employee efficiency.
SOFTWARE WILL SAVE THE FOLLOWING DETAILS OF YOUR CUSTOMERS :
- Name of the company
- Name of the contact person
- Company Address – State, City, Pin code, address, landmark
- Land line no.
- Mobile no.
- Email address
- Customer category
- Type of Business
- Software will generate customized reports as per your requirements.
- Data export option – data can be exported in excel sheet
- Send unlimited emails to customers (need SMTP relay)
- Send sms to customers (sms pack is required)
- We will be providing necessary support whenever required.
- In case of any software functionality failure, we will fix it as early as possible (within 48-72 hours).
- We will be responsible for daily backups.